This document clearly and transparently outlines the rules for using the long88 platform. We encourage all members to read and understand these terms before using our services.
Six key areas every long88 member should know before playing
Who is eligible to register, minimum age requirements, identity verification (KYC) process, and the one account per user policy.
Accepted payment methods, transaction limits, processing times, and verification requirements for withdrawals.
How bonuses are credited, wagering requirements (rollover), expiry dates, and general rules applicable to all promotion types.
User responsibility for protecting your account, data privacy policy, and how long88 handles your personal information.
Circumstances that may lead to account suspension or termination, including terms violations, fraud, or unfair play.
The official procedure for filing complaints, guaranteed response timeframes, and the appeals process in the event of a dispute between a member and the platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and long88 ("Platform", "We"). These Terms govern all aspects of your use of the website, mobile app, and all services provided by long88.
By accessing the long88 platform via any device or means, registering a new account, or depositing funds into your account, you hereby acknowledge that you have read, understood, and agreed to be bound by these Terms and all related policies, including Privacy Policy and page Responsible Gaming ours.
To register and use the long88 platform, you must meet all of the following eligibility requirements:
Long88 reserves the right to request age and identity verification at any time. If a user is found to not meet the eligibility requirements, the account will be suspended immediately and all transactions will be reviewed.
Each user is only permitted to hold one (1) active account on the long88 platform. Holding more than one account simultaneously — whether using a different name, IP address, device, or payment information — is a serious violation of these terms and may result in the termination of all associated accounts without a refund.
You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, date of birth, phone number, and payment details. Providing false or misleading information is a violation of our terms and may result in account termination.
As part of long88's commitment to security and compliance, we conduct a Know Your Customer (KYC) process. Documents that may be required include:
The KYC process is typically completed within 24 business hours. Your first withdrawal may require successful KYC verification before it is processed.
Long88 accepts a variety of payment methods for the convenience of Malaysia users, including FPX bank transfer, Touch 'n Go eWallet, GrabPay, Boost, and other digital payment methods listed on the deposit page. All transactions are processed using 256-bit SSL encryption technology.
| Transaction Type | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Deposit | RM 30 | RM 50,000 | Instant |
| Standard Withdrawal | RM 50 | RM 20,000 | 15 minutes – 2 hours |
| VIP Withdrawal | RM 50 | RM 100,000 | 15 minutes – 1 hour |
All withdrawals must be processed to the same account or payment method used for the deposit. long88 will not transfer funds to third-party accounts. Identity verification may be required for withdrawals exceeding certain limits.
Successful deposits credited to your account cannot be cancelled. If you have made a deposit in error, please contact our customer support within 24 hours for assistance.
All bonuses and promotions offered by long88 are subject to wagering requirements (rollover) clearly stated in each offer. Members are responsible for reading and understanding the specific terms of each promotion before accepting it.
Unless otherwise stated, bonuses received must be wagered at the specified multiplier before withdrawals are permitted. Wagering requirements vary by promotion type and will be clearly stated on the relevant promotions page.
Bonuses not used within the designated period will automatically expired and forfeited. Bonus validity periods typically range from 7 to 30 days depending on the promotion type. The exact expiry date will be displayed in the offer details.
Long88 has an advanced detection system to identify bonus abuse. The following actions are considered abuse and may result in bonus forfeiture and account suspension:
All games on the long88 platform use an independently certified Random Number Generator (RNG) to ensure fairness and unpredictability of game outcomes. The Return to Player (RTP) rate for each slot game is transparently displayed in the respective game information.
The results of all games are final and cannot be disputed unless there is documented evidence of a technical failure. In the event of a technical disruption during an active game, long88 reserves the right to void the round and return the bet to the user.
Some games may not qualify toward bonus wagering requirements. A list of excluded games will be specified in each promotion's terms. Users are encouraged to review this list before using bonus funds.
Long88 users are strictly prohibited from doing any of the following:
You are fully responsible to keep your password and account login credentials confidential. long88 recommends you:
Long88 shall not be liable for any losses arising from a user's own negligence in maintaining the security of their account.
All content found on the long88 platform – including but not limited to logos, designs, user interface, text, graphics, game software, and brand names – is the property of long88 or its respective licensors. This content is protected by copyright and intellectual property laws.
User not permitted copying, redistributing, modifying, or using any content from the long88 platform for any commercial purpose without prior written consent from long88.
To the extent permitted by applicable law, long88 shall not be liable for:
The maximum total liability of long88 to any user under any circumstances shall not exceed the amount of the most recent deposit made by that user.
You may request account closure at any time by contacting our customer support. Any remaining balance will be processed for withdrawal once all bonus wagering requirements have been met.
Long88 reserves the right to suspend or terminate a user account without prior notice if:
If you have any complaints or disputes regarding long88 services, please follow the procedure below:
All disputes will be governed by applicable laws and resolved through long88's internal process before any external action is taken.
Long88 reserves the right to update or amend these Terms and Conditions at any time. We will notify users of material changes via in-platform notifications or their registered email.
Continued use of the long88 platform after any amendments to the terms take effect will be considered acceptance of the revised terms. We encourage all members to review this page regularly to stay informed about the latest terms.
Register your long88 account today and enjoy a safe, fair, and exciting experience alongside more than 500,000 Malaysian members.